Ordering policies


Policies & FAQ

We are committed to exceed all expectations, one customer at a time.
For enquiries or to place your orders call: 604 298 8646 / 604 299 1960 or email: eat@cotto.ca


Please place your orders by 3 pm for next day delivery.
Please specify dietary request or restrictions.


A valid credit card is required to secure your order.
For orders larger than $500.00 we require a 50% deposit with the balance due upon delivery, unless otherwise agreed. Direct billing for corporate accounts can be set up based on the volume and frequency of orders payable within 15 days.

Cancellation & Changes

Charges will apply to orders cancelled with less than 24 hours notice.
The client may be responsible for unrecoverable charges and deposit.


Delivery charges vary according to location and may differ for dinner and weekend orders.

Please note

You are encouraged to book well in advance for larger orders. All menu selections may not be available without proper notice. Menu selection may change with the availability of the freshest, finest and tastiest seasonal ingredients.

We are not a nut free facility an will not be able to guarantee the products will not come into contact with nuts during preparation. However, we will do our best to avoid cross contamination.

Prices are subject to change without notice.

Taxes apply on all orders.

Fresh food. Amazing service.